Imaging Solutions Guarantee
Here is a short list of the things we do strive to do day-in, day-out and the philosophies which help guide our business to success.
- We guarantee to only market high quality products and brands, which deliver on their performance promises and provide users with satisfaction.
- If you place your order with us for core stock line products before 12pm we guarantee to ship your order the same day. If we don't have the product you ordered in stock we will contact you with the best available delivery information.
- We will match the price of any competitors bonafide quote. Conditions apply.
- If we cant source the product or service you need we will try to put you in contact with another organisation who can.
- If you need to talk to the owner of the business you can at any time.
- If you need something custom made or a little specialised in most cases we will try to meet your needs. For almost 30 years we have participated in more than the occasional prototype development project. We guarantee to respond to enquiries for customised products within 48 hours.
- If you need technical advice or support, call us with your enquiry. If we don't have the answers we know where to look for some one who does.
- We will reward positive constructive feedback on our business by offering contributors additional discounts on future purchases. Visit our web site and log your contribution. We appreciated the fact that the journey is as important as arriving at the destination.
- We are a family based enterprise so we recognise the fact that our customers pay our salaries. If for some reason we let you down at any time you can be sure its not because we have not genuinely tried to deliver on our service promise.