Product & Equipment Support
Imaging Solutions supplies its customers with easy access to market leading brand products offering great value for money
through responsive customer service and consistently high levels of quality and performance.
This simple formula offers our customers guaranteed satisfaction.
We offer a comprehensive range of after market equipment support including scheduled maintenance and breakdown services for all brands of equipment.
We offer the following service options:
Breakdown Support
If you only require peace of mind in the case of a breakdown then rest easy. Imaging Solutions are able to offer a fast, effective response. Ring our service hot line and we will be able to assist you to determine which response package best meets your needs. This service is available to all X-Ray equipment users not just existing Imaging Solutions account customers.
Telephone Support
If you just need a little advice to get a piece of equipment working again we can, in most cases, be of assistance. Our technical team is highly trained and has extensive practical experience to call on. A small charge may apply for extensive trouble shooting situations.
Comprehensive Service Contract Support
This option provides preventative maintenance, breakdown telephone support, routine PMV maintenance in line with the manufacturers recommendations, all parts and labour.
Preventative Maintenance Contract Support
This option provides for the routine maintenance of equipment in line with the manufacturers recommendations of the clients requirements. In this case all parts, repairs and call out fees are chargeable.
Installation Decommissioning and Relocation
Our service team is regularly called upon to install, decommission and relocate equipment. We are able to offer you a turn key operation so why waste time? Call the experts.
Radiation Compliance Testing, Consultancy and Shielding Certification
Make sure your equipment and environment meets the mandatory standards by using our compliance testing and certification services. We also provide radiation plans and can assist with design elements of X-Ray rooms.
Radiation Shielding Design, Supply and Installation
If you need some radiation shielding, call us and we will customise a solution to meet your needs. We supply wall linings, viewing windows & doors and portable screens.
Just Need Spare Parts?
We offer access to market leading brand spare parts so call us and we will source the parts you need at highly competitive prices and in most cases, provide you with some valuable advice along the way.